Proudly local, sustainable, handmade & eco-friendly!

Shipping & Returns


SHIPPING

Please allow 1-2 business days for your order to be processed and packed before shipping.

Average shipping times within Australia vary from 3-7 business days, based on your location. Please note there are currently delays with shipping due to COVID-19 and orders are currently taking longer to reach their destination. 

Once your order is shipped, we are unable to accept liability for items that are misplaced or damaged during the shipping process and are unable to offer refunds in these circumstances.

Free shipping
Free standard shipping within Australia applies to orders over $100.

Express shipping
Fast tracked shipping (tracking included)  $9.70 flat rate (under 5kg).

International shipping
Unfortunately we do not offer international shipping at this stage.

Local pick up in store
Please contact me to arrange pick up from my Strahan Store, Bonnet & Entrance. Please bring your confirmation email with you.

RETURNS + REFUNDS

For all returns, refunds and exchange enquiries please contact bonnetandentrance@gmail.com.

Our returns policy lasts 14 days. If you have not been in contact with us within 14 days from the delivery of your purchase, we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it with all original packaging.

Sale items are not eligible for refunds or exchanges.

Shipping costs are non-refundable.

Please be aware you are agreeing to this when making a purchase. You will also be responsible for paying your own shipping costs for returning any items.

For all other enquiries please contact bonnetandentrance@gmail.com.